VERTAXE CUSTOMER CARE
Track Your Order
Your new sofa is one step closer to home. Visit your secure Shopify order page to check your order status and view available shipping updates.
View My OrdersHow to Track Your Order
Follow these simple steps to check the progress of your Vertaxe sofa order.
Find Your Confirmation
Look for your order confirmation email or message. Keep your order number available.
Open Your Order
Use the order-status link in your Shopify notification, or select View My Orders above.
Check Shipping Updates
Once shipment details are available, use your order status page to view tracking information.
Our Estimated Delivery Time
Handling: 1–2 business days
Transit: 3–5 business days
Total estimated delivery: 5–8 business days
Delivery times are estimates and may vary depending on
location and carrier conditions.
Need Help With Your Order?
Our customer support team is here to help with order questions and delivery concerns.
Email: support@vertaxe.com
Phone: +31384215392
Trade Name: vertaxe